Who they talk to
Customers
They answer at 2am, so you don’t have to.
Colleagues
They send the notes, book the room and chase the sign-off.
Friends
Your friends ask them when you’re free. They check, book and answer.
Family
Your family writes to them and gets an answer.
And you
Ask what you missed. They tell you, then deal with it.
You talk to them on WhatsApp or by email. Everyone else reaches them by email. On WhatsApp, they only talk to you for now.
How they handle other people
They reply without you
They reply without you
When someone emails them, they answer on their own and tell you on WhatsApp. You don’t have to open a chat and prompt them.
They don't pretend to be you
They don't pretend to be you
They write from their own address and introduce themselves as your assistant. They always make clear who they represent, so people answer them, not you.
They keep track of every conversation
They keep track of every conversation
They manage their own conversations and follow-ups, so you don’t have to track what was said, what was promised and what still needs attention.
You keep your own contact private
You keep your own contact private
Share their email address instead of yours: on your website, at an event, with suppliers. Your personal inbox and WhatsApp stay yours.
Next steps
By role
Who they talk to in your line of work.
FAQ
Common questions about Spinnable ID.